Exploring Organizational Cognition, Culture, and Heuristics

Mercer & Company

Focusing one's attention on the action of a person is a waste of everyone's time. If you focus on the mentality, emotions, and cognition behind the action of a person, you hold immense power. The power to differentiate between a one-time error and a long-term character flaw.

The Managerial and Organizational Cognition Team is devoted to understanding individual, relational, and collective cognition in organizational contexts, and rapid-growth focused organizations.


Organizational Research & Analytics

Mercer & Company

We are fascinated by and provide innovative developmental support for a wide range of theoretical and methodological approaches to studying managerial and organizational cognition.

By studying cognition at multiple levels, we are able to understand how mental models exist within organizations and, in turn, how that makes an impact on the performance of an organization. 

Some of the primary areas include, but are not restricted to:


  • Social construction, 
  • Culture and cognition, 
  • The nature and role of mental models and representations, 
  • Judgment and decision-making, 
  • Attribution processes, 
  • Individual differences, 
  • Non-conscious forms of cognition (e.g. intuition), 
  • Cognitive institutionalism, 
  • Emotion, 
  • Ideology, 
  • Identity/identification, 
  • Image, 
  • Reputation, 
  • Sense making/meaning making, 
  • Symbols and artifacts, 
  • Categorization, 
  • Knowledge creation and management, 
  • Individual learning, 
  • Organizational learning and memory, and 
  • Communities of practice. 

We create, develop, and execute radical & forward-thinking solutions, designed to solve some of the world's most difficult problems.

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